Frequently asked questions – What you need to know

Where is Di-Special Occasion based ?

We are safely situated in the East Rand area .

How long does it take to receive my order ?

2 to 4 working days after payment.

How long does a confirmed refund take ?

7 to 10 working days .

Do you deliver outside JHB ?

Yes , at a fee depending on the location.

What if I received damaged goods ?

Evidence of damaged goods like a photo needs to be provided via e-mail or WhatsApp 2 days as per return policy.

Do you deliver internationally ?

No .

How can I pay for my products ?

We have the following payment options – EFT , Pay-Fast and YOCO.


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  Contact Us


 51 Alexandria Avenue, Dalview, Brakpan

   061 406 6667

   [email protected] 

   [email protected] 

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